SimCentric Limited (SimCentric) is committed to protecting your personal data.

This Privacy Statement explains how we collect, use, store, and safeguard your information in accordance with global privacy regulations, including the EU GDPR, Sri Lanka PDPA, Singapore PDPA, and the Australian Privacy Act.

SimCentric is actively aligning its privacy practices with the ISO/IEC 27701 framework for Privacy Information Management Systems (PIMS).

1. Who We Are

SimCentric Limited (SimCentric) is a global software product company with a singular focus on simulation. With a growing customer base and active R&D partnerships with government, industry, and academia, we are committed to operational excellence and data protection across all our services and platforms.

SimCentric is actively aligning its internal privacy governance practices with the ISO/IEC 27701 standard, which outlines internationally recognized requirements for managing personally identifiable information (PII) within an Information Security Management System (ISMS).

2. Scope of This Privacy Statement

This Privacy Statement applies to all SimCentric-owned websites and platforms. It does not apply to any third-party websites linked from our Site. We encourage you to review those external privacy policies separately.

3. Your Consent

By using our Site, you agree to the terms outlined in this Privacy Statement and our [Terms of Use]. If you do not agree with these terms, please discontinue using the Site.

4. What We Collect

a. Non-Personal Information
We collect anonymized, aggregated data such as:

• Page visits and time spent on the Site.

• Browser type, device, and IP address (for diagnostics only).

• Behavior analytics via cookies.

b. Personal Information
Collected only when voluntarily submitted, such as through:

• Contact Forms or Support Requests.

• Newsletter Subscriptions or Demo Enquiries (This may include your name, email address, organization, and preferences.)

5. How We Use Your Information

Your data is used to:

• Respond to your inquiries and service requests.

• Improve website functionality and user experience.

• Send updates or promotional content (only if you opt in).
   We do NOT sell, rent, or trade personal data to third parties.

6. Cookies and Analytics

We use cookies to enhance your experience and to track usage statistics. You can control or disable cookies via your browser settings. Analytics data is aggregated and used to improve our Site performance.

7. Data Security

We implement appropriate technical and organizational measures to secure your data including:

• Secure servers.

• Access controls.

• Confidentiality obligations for employees and contractors.

Despite these measures, no digital platform is 100% secure, and we disclaim liability for breaches beyond our control.

8. Your Rights

You have the right to:

• Access your personal data.

• Correct inaccurate or outdated information.

• Request data deletion.

• Withdraw previously given consent.

• Restrict or object to certain types of processing.

To exercise these rights, contact us at:
www.simct.com/contact-us

9. Data Retention

Your personal data will be retained only as long as necessary for the purposes stated in this statement or as required by law.

10. GDPR Compliance (For EU/EEA Residents)

If you are located in the European Union (EU) or European Economic Area (EEA),
SimCentric Technologies processes your personal data in accordance with the General Data Protection Regulation (GDPR).

Under GDPR, you have the following rights:

1. Right to Access – Request confirmation and access to your personal data.

2. Right to Rectification – Correct inaccurate or incomplete information.

3. Right to Erasure – Request deletion under specific conditions.

4. Right to Restrict Processing – Limit the use of your personal data.

5. Right to Data Portability – Obtain and reuse your data across different services.

6. Right to Object – Object to data use for legitimate interests or direct marketing.

7. Rights in Automated Decision-Making – Avoid decisions made solely by algorithms.

8. Right to Lodge a Complaint – Contact your national Data Protection Authority for
unresolved concerns.

To exercise any of the above rights, contact us at:
www.simct.com/contact-us

11. Other International Compliance

SimCentric also complies, where applicable, with the Sri Lanka Personal Data Protection Act, the Australian Privacy Act, the Singapore Personal Data Protection Act, and other relevant international data privacy regulations.

12. Changes to This Privacy Statement

We may periodically update this Privacy Statement. Any revisions will be published on this page with an updated “Last Updated” date.

13. Contact Us

For any questions, requests, exercise privacy rights or privacy-related concerns, please contact us at:
www.simct.com/contact-us

Last updated: May 2025